Both the 2015/16 refugee situation and the SARS-CoV-2 pandemic were perceived as "black swans" - although they were far from it. Migration movements were as predictable as a pandemic, even if the timing and scale were unknown. In its planning, civil protection is broadly based on an extrapolation of well-controllable scenarios of the past, because dealing with white swans - the universally known events from whose past horizon of experience one infers future behavior - is challenging enough. Gray (improbable events) or even black swans (events that have so far only been considered to some extent, such as "complex catastrophes") are still rarely included in planning, even though the field seems to be slowly changing. The workshop will explore which conditions and interactions at the level of a) future hazards and risks, b) potential stakeholders, and c) civil protection organizations could be relevant for civil protection in the future. Using the examples of coping with the last two major situations in Germany - the refugee situation in 2015/16 and the SARS-CoV-2 pandemic - future requirements will be discussed and, in addition, the extent to which learning experiences from these "atypical" situations could be forward-looking will be determined.